1. Safety Center: Latest News

iCanHelpline: New social media helpline for CA schools

  • Posted by Yahoo Safety

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At Yahoo, we are committed to fostering a safer online experience for everyone. As part of that effort, Yahoo has partnered with #iCANHELP and Net Family News to sponsor iCanHelpline; a phone and email helpline for schools to help resolve problems that may surface with social media, including cyberbullying, sexting and concerns with digital reputation.

This helpline, which is the first of it's kind in the U.S., aims to equip educators and school administrators with extra support when attempting to address sensitive social media issues involving students, staff and others in the school community. Where abusive content may violate internet companies' terms of service, iCanHelpline acts as a quick, reputable resource to inform on next steps for action.

iCanHelpline is being piloted across schools in California for the 2015-2016 school year, but aims to expand across schools in the U.S. over time.

Users come first at Yahoo, and we're proud of our efforts to educate and empower our users to help them create safer online experiences.

California school or district personnel can call toll-free on school days between 9am ad 4pm PT at (855) 997-0409 or email anytime at help@icanhelpline.org.